Signing In

For the admin console: To access the platform as an admin you must be invited to it. You will receive credentials over email. Chances are that if you are reading this you have already been invited. To add additional admins, simply click on the "Admin" section from the left-hand list, click "Add Admin" in the top right-hand corner, and fill out the contact information needed. You can create a temporary password for the new admin that they can update once they log in.

For the user: Organizations have a few different options for "Identity Providers" which change the way your users log into your app.

  • Internal Identity Provider: Let New Start Mobile take care of your customers' data. We are COPPA compliant and pride ourselves on our data privacy. This option allows users to create accounts through the app and allows the admins to capture whatever demographic information they wish by creating "Profile Questions". See the "Profile Question" section below for more information on this.
  • External Identity Providers: Already have a robust membership system for your users? We can integrate with your established membership system to allow your users to only need one login for both systems. External identity providers we have previously worked with include Webpoint, Sport:80, SportsEngine, etc. Reach out to the New Start Mobile Support Team to set this feature up.